Better infrastructure planning avoids presuming a solution.

Often we get locked into assumptions about the nature of the problem, its causes and desirable solutions. Wise infrastructure planners step back – examine what caused the problem, what caused the causes, and what caused those causes. This reveals possibilities very different from what end users envisage, but meet the true need most effectively.

A proper needs analysis is critical. If overlooked, huge value is often lost – for society, for the economy and for business.